Anton Romen, BS IT

Anton Romen is an experienced Technical Support Engineer with a strong background in MSP service desk operations, systems administration, and remote troubleshooting across cloud and on-premise environments. With a Bachelor of Science in Information Technology and years of hands-on experience supporting users across the United States and abroad, Anton delivers dependable, client-focused technical support that keeps systems running smoothly.

Anton has deep proficiency in Microsoft 365 administration, Azure, Exchange, Defender, Intune, SharePoint, and Active Directory/Azure AD management. He has extensive experience with industry-standard MSP tools including ConnectWise Manage, IT Glue, ScreenConnect, Ninja, Kaseya, PDQ, ConnectWise Automate, Datto, Mimecast, Mosyle, SentinelOne, ManageEngine, and more. His background spans Level 1 to Level 2 support roles, low-level system administration, software deployment, remoting tools, and onboarding/offboarding processes.

Known for his strong communication skills, troubleshooting ability, and calm leadership under pressure, Anton excels at resolving technical issues efficiently while building positive relationships with clients and teammates. He is adaptable, detail-oriented, and dedicated to continuous learning — qualities that make him an invaluable part of the IT Fusion support team.